Environment & CSR

Environmental

"It is Teleperformance's policy to make use of and manage its required supplies of energy and materials in a manner which allows, as far as is practicable and possible, environmental good practices to be followed.

Teleperformance also attempts to use, where appropriate, those suppliers who also follow good environmental practices."
Jeff Smith, Chairman & CE0, Teleperformance

Responsibilities for environmental business issues are shared by the Quality Department and the Building Services Department. We are annually assessed against, and meet the environmental requirements of ISO 9001:2000.

Corporate and Social Responsibility

Teleperformance's approach to social responsibility is focused in order to:

• Meet social responsibilities
• Put something back
• Manage impacts on society
• Improve reputation
• Meet government expectations

CSR commitments run deeply throughout Teleperformance; they are made and kept in order to give something back to communities, the environment and our staff. Teleperformance sites support local charities as nominated by employees and the Group as a whole is involved in fundraising - please see Citizen of the World for more information.